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wumbeer's avatar
wumbeer
Tutor
Dec 31, 2020
Solved

Registration Required To Use the GUI

We have been purchasing Netgear switches for 11 years. We are a small consulting firm. WTH is up with this newest firmware that REQUIRES you to register a switch before you can use it? I just burned 30 minutes trying to figure out HOW to use my switch when I was attempting to troubleshoot a customer's problems. We don't bother logging into some ancillary switches unless we have to, so first time I sign in I cannot use the dang thing.

 

This was probably done by someone who does not actually work out in the field. You do things like this that do not improve my experience using Netgear which will push me into using something else.

 

I am typing this as I am angry at having to have spent so much of my time doing something that has ZERO to do with servicing my customer or utilizing the switch that we paid for. You should rethink this.

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