NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cwagz
Aug 20, 2022Star
Replaced GS724Tv4 with GS728TXP and AirPrint Will No Longer Work
Hi, I had a working configuration with IGMP snooping enabled per directions found in the forum. All mdns functions on the network were working. Yesterday I replaced my GS724Tv4 with a GS728TXP ru...
- Dec 04, 2022
Quick update. I was provided with a pre-release firmware for testing. The firmware fixes the issue I was encountering. I assume it will be released publicly soon.
cwagz
Aug 20, 2022Star
Just a quick follow-up.
Disabling IGMP snooping status on just the GS728TXP immediately brings the printer back on AirPrint. No changes needed on the other switches or wireless access points that I am using to print through.
- cwagzAug 21, 2022Star
I found this as a known issue for the GC728XP:
When either the IGMP or MLD snooping is enabled on a VLAN or globally, unknown multicast packets will be dropped for both IPv4 and IPv6.
Workaround: Disable both IGMP snooping and MLD snooping.
This sounds very much like what I am experiencing. These switches look very similar from a feature standpoint. Can someone at NETGEAR confirm if this will be fixed? I submitted a ticket as well.
Thanks,
Chad
- DaneAAug 22, 2022NETGEAR Employee Retired
Since you have already opened a support ticket with the NETGEAR Support Team about your concern, it would be best to wait for their response. You may want to share here the progress of your support ticket as well.
Regards,
DaneA
NETGEAR Community Team
- cwagzAug 22, 2022Star
DaneA ,
Thanks for the response. I haven't heard back on my ticket yet. I did try a factory reset on every switch in my network and still experience the same issue. All mDNS / Bonjour traffic is blocked for everything connected to the GS728TXP as soon as IGMP snooping is turned on.
I will post back with what the resolution is once I hear from NETGEAR.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!