NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Switch not working GS748TS
Hello Everyone, Please help me out with a problem. I have two Smart Switch that was not used for a coulpe of years ( 4-5 ) , it was sitting in the Server cabinet. I decided to put it in use, bu...
Sorry for the problem on MyNETGEAR. What is in the body of the description of the RMA request you are filing? We have had this report and found when someone adds special characters or multiple lines, it might produce this. Try a one-liner in the description and see if it submits. I'm working to get this problem fixed ASAP. I've also asked the support team to reach out to the registered owner of this SN.
Thank you for your reply, i tried again to create the rma request, with a single line as you proposed , i still got an error. ( attached ).
This is the text : "Hello, i ave a problem with the switch, it powers on without any response, cannot factory reset, followed all the recommendations from the forum and the steps provided on website."
I tried to keep it as short as possible. I'll wait for the support team to reach out to me. At least i can talk with them about both devices.
Sorry for the two accounts that i'm typing from, but when i open the page from the company's laptop i am logged in with the company's my.netgrear account.
And the other one if when i reply from my phone or personal device.
Thanks again,
Thanks, re: MyNETGEAR, we are investigating and should have a fix for this by Friday.
You can PM me your contact information and I can share with the support team.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
