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Forum Discussion
Norbert_L
Dec 10, 2021Aspirant
Switch not working GS748TS
Hello Everyone, Please help me out with a problem. I have two Smart Switch that was not used for a coulpe of years ( 4-5 ) , it was sitting in the Server cabinet. I decided to put it in use, bu...
Norbert_L
Dec 14, 2021Aspirant
Thank you for your reply, i tried again to create the rma request, with a single line as you proposed , i still got an error. ( attached ).
This is the text : "Hello, i ave a problem with the switch, it powers on without any response, cannot factory reset, followed all the recommendations from the forum and the steps provided on website."
I tried to keep it as short as possible. I'll wait for the support team to reach out to me. At least i can talk with them about both devices.
Sorry for the two accounts that i'm typing from, but when i open the page from the company's laptop i am logged in with the company's my.netgrear account.
And the other one if when i reply from my phone or personal device.
Thanks again,
kohdee
Dec 14, 2021NETGEAR Expert
Thanks, re: MyNETGEAR, we are investigating and should have a fix for this by Friday.
You can PM me your contact information and I can share with the support team.
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