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Forum Discussion
Tuya / Lidl smart home devices don't work when connected to GS724Tv4
Hi All, Got a strange one here.... bought a Lidl smart home device and connected it via my switch. It's a rebadged Tuya device. When I search for the gateway, it eventually finds it, but it can...
schumaku wrote:Up to here it does not make any sense.
The controller does pick up an IP when plugged to the switch reliably?
I do assume that the Asus router does handle the broadcast properly, regardless of the radio band used as both radios connect to the same network and IP subnet anyway - even if the vendors of this IoJ insist the 2.4 GHz WLAN must be used.
Yes, it appears to. When I search for the gateway, the App (Lidl or Tuya) finds it, and it's only when you try and go to the next stage it doesn't do anything - and of course, if I disconnect it any move it back to the switch. In that case, the app no longer finds it. In the Tuya app, select ZigBee Gateway, top right, Check Device Network. It connects ok, and then performs a test. Strangely the IP address it is reporting is a different IP to what 'what is my ip address' reports.
I am assuming it is getting an address ok. It does have 'two' IP addresses according to Fing. The DHCP one and 192.168.1.254. The pool ends at .199. I have a couple of devices which have fixed addresses. The switch being one.
Not sure why it talks about 2.4Ghz WLAN. The device is physically connected. I think they do make a wireless version - maybe that's why. I disabled 5G and it didn't make any difference.
Ignore the 2.4 GHz question ... while it's part of the Lidl packaging and user booklet, it does not make any sense. Only the Tuya App seems th throw the message, the Lidl Home variant either didn't or I don't remember. Fully agree, in my understaning it's not a WiFi client, only Ethernet.
Is there anything configured on this GS switch? VLANs, routing, ACLs, ...? Some left-over lag configs or the like? Any chance for a factory reset?
Have an eye on the switch MAC table - all normal?
Hard to imagine the gateway does make use of both IP addresses - at least this would be fishy.
schumaku wrote:Is there anything configured on this GS switch? VLANs, routing, ACLs, ...? Some left-over lag configs or the like? Any chance for a factory reset?
Have an eye on the switch MAC table - all normal?
Hard to imagine the gateway does make use of both IP addresses - at least this would be fishy.
No, no VLANs, routing, ACLs. It's pretty much out of box. I've just set a password, given it an IP, and given some descriptions in Switching/Ports.
DNS is enabled to 8.8.8.8 and 8.8.4.4 (ie, not the Asus IP)
Green ethernet it configured.
Do you see the same issue on your one? I'm impressed that you've bought one to help debug the issue.
Did you ever get to the bottom of this one?
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