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Very hard to contact support
When I buy an Enterprise Class product, I expect to be able to speak to support in a reasonable amount of time without endless phone loops and hurdles to surpass. In an Enterprise your product eithe...
Hi Aljst,
Thank you for the follow up. Hopefully, the replacement unit will serve you well. If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Thanks,
Thanks for the follow up.
Yes, I worked with support, and they handled the problem.
They were very helpful, and the NAS device is being exchanged under warranty.
I appreciate your help.
Thank you
Hi Aljst,
Thank you for the follow up. Hopefully, the replacement unit will serve you well. If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Thanks,
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