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Forum Discussion

aniliri's avatar
aniliri
Aspirant
Dec 08, 2020
Solved

VOIP phone hanign issue

Hi , i have 300 users desk and each desk single lan drop and lan to IP phone and ip phone to users machine are connected.  Earlier i was using netgear GS728 switch as core but getting high latency ...
  • DaneA's avatar
    Jan 07, 2021

    aniliri,

     

    Welcome to the community! :)  

     

    Is everything working fine before?  Since you have changed the switch from GS728 to a Cisco SG550X and still the same issue, kindly check the IP PBX/Sip Server or Call Manager or the Voice Gateway on your network.  

     

    Also, it would be best if you post a detailed network diagram so that other community members can make their suggestions to your concern.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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