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RabGarcia's avatar
RabGarcia
Aspirant
Dec 02, 2020

XS728T ProSAFE 28-Port 10-Gigabit L2+ Smart Switch - PORT 9-24 is not working

Hi Everyone,   I just want to ask why does my Netgear switch XS728T ports are not woking? The first problem I have encountered is clients(workstations) with 10GB PCIE card are not detecting as 10G...
schumaku's avatar
schumaku
Guru - Experienced User
Dec 02, 2020

Backup the config, do a factory reset just in case, and retry.

 

If the issue retains, there is a hardware issue. Assuming you are the original buyer, your switch is under limited lifetime warranty. Head to https://my.netgear.com , ensure the switch is registered, then -> My Support -> [Contact Support] -> Replace my defective product anf follow the guidance.

RabGarcia's avatar
RabGarcia
Aspirant
Dec 02, 2020

Thank you for the quick reply.
I already reset the switch today, but the problem still occur.
You might be right that this is hardware issue. But how come last night it works well?

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Dec 02, 2020

    Impossible to say. 

    • RabGarcia's avatar
      RabGarcia
      Aspirant
      Dec 02, 2020

      Okay, thanks mate!

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