WAX220 Issue (moved from the Orbi section)

Wiley1 wrote:

I'm having the same issue with my WAX220.   

A complete different system from the ORbi SRX30 discussed where you had necroposted. Will request a moderator moving your post to the dedicated community section on the Business Essentials Access Points to discuss NETGEAR Business Essentials Access Point Series, including WAX200 models like WAX202, WAX214, and WAX216. That's done herewith....

Is this WAX220 a newly delivered and installed system? These come with a 60 days after your purchase, you are eligible for complimentary phone and email technical support from NETGEAR experts for installation and basic troubleshooting. You may need your original proof of purchase and the product serial number to receive this service.

Wiley1 wrote:

And, why is my WAP transmitting a Hidden Network when I have not configured my SSID to be hidden?  I am not able to connect to it manually.

Can't see why a standalone WAX220 should bring special hidden SSID into the air. My WAX220 here for sure doesn't. The only potentially unexpected network on air on a WAX220 is the Management Interface, by default active for about 15 Minutes after system boot - however, this can't be configured as a hidden network.

Convinced you really talk of a WAX220 here, with the current WAX220 Firmware Version 1.0.3.5 installed? 

The Netgear APs with the additional hidden SSID are more systems with simplified Mesh capabilities, like the WAX6xx or WBE7xx models. It's not possible to connect to these hidden network - lack of known security details - on the Netgear Pro WiFi APs.