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Forum Discussion
Wiley1
Jan 15, 2026Aspirant
WAX220 Issue (moved from the Orbi section)
I'm having the same issue with my WAX220. My laptop can see many SSIDs in my neighborhood but not mine. Firmware is up to date. I've tried changing the 2.4 channel, the power level, the bandwidth...
Wiley1
Jan 15, 2026Aspirant
When I log into the support page, it tells me my device is EoL. That's why I'm asking the Community.
Yes, I definitely have a WAX200. Yes, the Firmware is current. I updated it from 1.0.3.4 yesterday.
I know the Hidden Network signal is coming from my box because I can see the decreased signal strength on the laptop when I reduce the transmit power to "half" or "quarter".
Maybe a factory reset should be my next action?
schumaku
Jan 17, 2026Guru - Experienced User
Wiley1 wrote:Maybe a factory reset should be my next action?
I would suggest you talk to the manufacturer of your computer, considering the wireless adapter is known cumbersome with more or less decent wireless access points like the WAX220?
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