NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wiley1
Jan 15, 2026Aspirant
WAX220 Issue (moved from the Orbi section)
I'm having the same issue with my WAX220. My laptop can see many SSIDs in my neighborhood but not mine. Firmware is up to date. I've tried changing the 2.4 channel, the power level, the bandwidth...
Wiley1
Jan 17, 2026Aspirant
Of course I didn't buy this piece of crap in the past 60 days.
Yes, the Realtek driver is garbage, but so is the Netgear firmware because it can't even revert back to a B/G device when AX is supposedly disabled. At this point, there is no chance that either of them will step up and fix it. I will avoid Netgear in the future.
By, the way, I performed a factory reset and the Hidden Network is still there.
Just another confirmation that I have a piece of buffalo dung hanging on my living room wall.
schumaku
Jan 18, 2026Guru - Experienced User
Wiley1 wrote:And, why is my WAP transmitting a Hidden Network when I have not configured my SSID to be hidden?
Wiley1 wrote:I know the Hidden Network signal is coming from my box because I can see the decreased signal strength on the laptop when I reduce the transmit power to "half" or "quarter".
A typical "false positive" caused by wireless client driver (==microcode and driver) of a device developed long before AX came to the market.
Wiley1 wrote:but so is the Netgear firmware because it can't even revert back to a B/G device when AX is supposedly disabled.
The user manual and the Web UI clearly indicates disabling AX applies to the 2.4 GHz network only.
Frustration understood, however: You are barking at the wrong tree.
Replace that cumbersome RTL8188CE module, or use a USB based Wi Fi client instead.
- Wiley1Jan 18, 2026Aspirant
Of course disabling AX would only apply to the 2.4 GHz network. The RTL8188CE is a 2.4 only device. That's all I need it to do and all I want it to do. But, it doesn't work because Netgear botched that function in the WAP.
Related Content
- May 21, 2023Retired_Member
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!