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Forum Discussion
Wiley1
Jan 15, 2026Aspirant
WAX220 Issue (moved from the Orbi section)
I'm having the same issue with my WAX220. My laptop can see many SSIDs in my neighborhood but not mine. Firmware is up to date. I've tried changing the 2.4 channel, the power level, the bandwidth...
schumaku
Jan 19, 2026Guru - Experienced User
thismarkjohnson wrote:The hidden SSID is normal: it’s the management/BSS network used internally by the AP and can’t be joined.
Nothing like that is visible on air on the WAC220, neither using healthy, correct working AX or AC clients.
Note: It's not a mesh capable access point (and neither a router or satellite) where such a hidden BSSID is often intentionally used as part of the mash "plug and play" capabilities.
Wiley1
Jan 19, 2026Aspirant
Netgear had a responsibility to make their product backward compatible with existing technologies. They failed.
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