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Forum Discussion
wardson
Dec 16, 2020Aspirant
GS105E, GS116E, GS108PP, JGS524 issue with PCs not communicating with DCs.
We have several groups of PCs on a mix of Netgear switches that we run unmanaged. It's basically a "workbench" area and various "test" and "production" areas. We have noticed a problem where a PC los...
JohnC_V
Dec 17, 2020NETGEAR Employee Retired
Welcome to our community! :)
It seems that you are having problems with the unmanaged switch. I have summarized my questions below:
- Is this only happening on all of the PC that was moved to the other area? or it just happens to one PC?
- Have you tried to swap the switches just to isolate the problem?
Regards,
John
NETGEAR Community Team
- wardsonDec 21, 2020Aspirant
John,
The most recent incident happened moving three PCs off the workbench and into another environment. These three machines were spread across two differrent switches (GS105E, GS116E) and placed on two different switches in the new environment(GS108PP, JGS524). Both environments include preexisting functioning PCs of similar, if not exact, models. I have tried using different ports, powering off and unplugging the PCs and separately the GS108PP. The Windows troubleshooter suggested powering off and unplugging the switch. The PC manufacturer's knowledgebase has an incident where folks decided to unplug the PCs to allow circuits to discharge. So far no luck. We have previously had some good results replacing the LAN cable. Al cables were swapped out for new ones. This has worked twice but never consistently. This remains a mystery and I looped in our network admins as the Microsoft error message points at network hardware. This isn't the first time we have experienced this issue but we felt it was a hardware issue or a firmware issue that resolved via updates. Now we have the issue again and on two different model (same brand) PCs (fully updated).
Replacing the production area switch remains an option we are all contemplating. So does mercilessly rebooting the offending PCs.
Thanks,
Wardson
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