Forum Discussion

Aspirant

Jul 29, 2016

Solved

GS116v2 - No switch exists in the local area network - Prosafe Plus Configuration Utility - W7 & W10

Hi, I have a GS116v2 which cannot be detected by the Prosafe Plus Configuration Utility. Everytime I try to find the switch I get the same error: "No switch exists in the local area network" ...

Installation

JohnRo
Jul 29, 2016
Hello nctos,

Welcome to the community!

The GS116v2 is only a pass-through switch, it does not have any software management as well as firmware. The Prosafe Plus Utility is only for Prosafe Plus model switch which is why it does not detect the GS116v2. This model is basically a plug-and-play device.

Let us know if that answers your question.

Thanks,

JohnRo

NETGEAR Employee Retired

Jul 29, 2016

Hello nctos,

Welcome to the community!

The GS116v2 is only a pass-through switch, it does not have any software management as well as firmware. The Prosafe Plus Utility is only for Prosafe Plus model switch which is why it does not detect the GS116v2. This model is basically a plug-and-play device.

Let us know if that answers your question.

Thanks,

nctos

Aspirant

Jul 30, 2016

Hi,

Thanks, that does answer my question.

I think there may be another issue at my friend's offices, perhaps with the power. I will revisit and see if I can figure it out.

Thanks again.

DaneA
NETGEAR Employee Retired
Jul 31, 2016
Hi nctos,

On behalf of JohnRo, since your question has already been answered, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

Regards,

DaneA

NETGEAR Community Team
- nctos
  Aspirant
  Jul 31, 2016
  Hi DaneA,
  
  Thanks for the guidance, I will mark as Accepted now.
  
  I did return to my friend's offices and installed the switch in another position (with different power supply) and found it all started to work.
  
  He now has his extended network up and running on the new switch.
  
  Thanks again.