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GS116v2 - No switch exists in the local area network - Prosafe Plus Configuration Utility - W7 & W10
Hi, I have a GS116v2 which cannot be detected by the Prosafe Plus Configuration Utility. Everytime I try to find the switch I get the same error: "No switch exists in the local area network" ...
Hello nctos,
Welcome to the community!
The GS116v2 is only a pass-through switch, it does not have any software management as well as firmware. The Prosafe Plus Utility is only for Prosafe Plus model switch which is why it does not detect the GS116v2. This model is basically a plug-and-play device.
Let us know if that answers your question.
Thanks,
Hi,
Thanks, that does answer my question.
I think there may be another issue at my friend's offices, perhaps with the power. I will revisit and see if I can figure it out.
Thanks again.
Hi nctos,
On behalf of JohnRo, since your question has already been answered, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
Hi DaneA,
Thanks for the guidance, I will mark as Accepted now.
I did return to my friend's offices and installed the switch in another position (with different power supply) and found it all started to work.
He now has his extended network up and running on the new switch.
Thanks again.
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