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PipsC's avatar
PipsC
Follower
Apr 03, 2021

GS308v3 drops connection after reboot

My GS308v3 connected to router drops connection a few minutes after reboot. First, works on all connected devices, then drops out. No device recognizes connection.

Router also connected to and iMac via ethernet cable. and they communicate connected to router through second port 

 

Set up:

Router 1, main, connected by coax to Router 2. 

Router 2, port 1 connects to Switch via ethernet cable.

Switch connects to 7 devices: 1 Apple TV,  3 Sonos, 3 separate ports 

Router 2, port 2 connects to iMac

 

Faulty switch?

 

Thanks for any help--

1 Reply

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    PipsC

     

    Welcome to the community! :) 

     

    It is possible that its a hardware fault.  I suggest you to open a support ticket with NETGEAR Support here at anytime.  Let the NETGEAR Support Team do a hardware check on it.  If it has been proven faulty, be ready to submit a soft copy of the Proof of Purchase of the GS308v3 for warranty verification.  If ever the hardware warranty is still valid, an online replacement will follow.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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