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Forum Discussion
colordrops
Dec 19, 2020Tutor
Looking for rack mount brackets for the GS108PP 8 port POE+ switch
I'm looking for rack mounting brackets for my GS108PP switch that I bought less than a year ago, and I searched the forums here and the response is to get in touch with support. But Netgear does not...
- Jan 14, 2021
So I wanted to update and mention that Netgear support came through and delivered the brackets to me as soon as they were available. I'm impressed with the follow up by Netgear when the part was available. Much appreciated.
colordrops
Dec 20, 2020Tutor
Thanks, I've sent an email to this address. Appreciate your help.
colordrops
Dec 21, 2020Tutor
Annnnnnnnnd it doesn't appear that anyone sells this particular part. Well there you have it.
- schumakuDec 21, 2020Guru - Experienced User
colordrops wrote:Annnnnnnnnd it doesn't appear that anyone sells this particular part.
Said Netgear or what?
colordrops wrote:Well there you have it.
This is so ridiculous, it was not courier drop shipped hours after you sent out an email?
- colordropsDec 21, 2020Tutor1. I contacted the email suggested above.
2. They forwarded me to another support contact
3. I called, and they were home solutions, and forwarded me to business solutions.
4. I called them, they handled routers, and forwarded me to switches.
5. I called them, they spent 10 minutes looking up a part number.
6. I asked if they sold the part, they said no, and to search amazon.
7. I said thanks, hung up, searched amazon, and half an hour searching other sites. The part is not for sale anyway.
But thanks for your uniformed sarcasm.- schumakuDec 21, 2020Guru - Experienced User
colordrops wrote:
But thanks for your uniformed sarcasm.Not really, just wanted to hear the full story for the amusement.
Hard to imagine for me Netgear can't make these two parts available from their resources (or warranty returns). Perfectly aware the supply chain is still hevaily shaken. Iphie_C or Marynel - your business!
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