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PaladinKC's avatar
PaladinKC
Aspirant
Aug 23, 2021

Multi-Gig Switches and Google 2 gig fiber

This one has me at my wits end!  I recently purchased a Netgear Multi-GIG XS505M to take advantage of my new 2 GIG Fiber connection.  In addition, I added a 10 gig ASUS XG-C100-C card to my PC.  Connections as follows:  10 GIG line out of Google router into switch port and 10 gig out of PC into switch.  All link lights show 10 gig connection.  However, when I run Google speed test, it only shows 576 MB down.  To trouble shoot I tried all 4 ports ...no difference.  I connected PC directly to Google router ... 2,036 down.

Called Netgear support .. they determined switch was apparently bad.  I replaced today with new switch and EXACTLY the same happened!  The switch is knocking 75% off the speed.  Any ideas?  

 

Thanks....

 

7 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    PaladinKC,

     

    Welcome to the community! :) 

     

    Found out from the NETGEAR Support Team that you already have opened a support ticket about your concern.  You may want to share the progress of your support ticket here. 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • PaladinKC's avatar
      PaladinKC
      Aspirant

      Thank you for the note.  I downloaded the most recent drivers when I installed the card.  I'm a little skeptic if the drivers linked ... there are no Windows 10 drivers listed ... If they haven't updated drivers since WIndows 7 and 8 ... I'm concerned!  :-)

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