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zombiepastor's avatar
zombiepastor
Follower
Aug 04, 2023

NETGEAR 24-Port Gigabit Ethernet Plus Switch (JGS524E) - Managed, Desktop or Rackmount

Dear:

 

Suddenly my switch only the first 8 ports work, the remaining 16 do not.  Could anyone help me to troubleshoot? 

 

Thank u very Mucho, 

 

Ron

 

 

1 Reply

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Hello Ron,

     

    Not much more troubleshooting possible beyond of factory reset the switch:

     

     

    For the warranty exchange, start on https://my.netgear.com/ , select your switch from your registered products, and follow the [Request Hardware Support] (permitting it's still available).

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