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lilfenny's avatar
lilfenny
Aspirant
Mar 17, 2026

Port 1 causing switch to not communicate?

Ok so I recently got better internet at my house and now actually trying to hook up connections using a switch.  I can plug directly into my router and things are fine.  I plug switch in and connect to switch and nothing.  I have rebooted everything a few times and no luck.  I did get the switch used and was told port 1 doesn't work.  No worries don't need all 24 ports.  However port 1 light is orange 10/100 even with nothing plugged into it.  And one of the reboots I decided to plugged my laptop into port 3 right next to it and port 1 didn't light up and my laptop worked.  So, it is like that single port that is saying it is on at 10/100 with nothing plugged into is screwing up the passing of traffic. 

 

My laptop and uplink is green - 1G connect.  Any advice?  At this point I think I bought a paperweight.  I did look at the port and physically the port looks fine. 

3 Replies

  • This is a GS324

    I have checked cables and ports.  Plug into the router directly fine.  Plug into the switch and no good.

    This is a used switch and knew port 1 was bad but didn't know port 1  would seem to cause the whole switch to not pass traffic

    no reset on switch.  I have used several ports and all same results.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Ok. Seems like unit is bad all around. Find you another. 

      I've found good used units on shopgoodwill. Might find something newish on amazon. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What model # is the switch? 

    Swap LAN cables with known working cables. CAT6 is recommended. 

    This is a used switch? If it was known that Port 1 was bad then would be a use as is unit with faulty ports.

    Try a reset on the switch if there is a reset button. If not, then check all the other ports to make sure those all work. Use ports as needed. Maybe put a over over Port 1 or mark it has bad. 

     

    Can get good used or new working ones online if you feel you have a need to just replace it. 

     

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