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Solved
Problem with JGS516
Hi, I have a problem with my new JGS516. My old JGS516 switch was defect and I bought a new one. I connected everything like before and it works, but I have problem. My connection to the router b...
Hi,
thank you for your answer. I have found the problem. The actual JGS516 does not work correctly with an AVM Fritzbox in Gigabit mode. Other users have the same problem. Now I have bought a switch from another manufacturer and it works.
Kind regards
Sven
Hello sirmuhman,
Welcome to the community!
This is pretty much isolated, are all 16 ports of the switch being used? I did not see anything related that has been reported with the JGS516. As we know this is an unmanaged switch and there is no software/firmware that we can update. I don't believe they are defective, it just appears that they cannot handle the traffic. Can you PM me the serial number of one of the new switches?
Looking forward to your response.
Thanks,
Hi,
thank you for your answer. I have found the problem. The actual JGS516 does not work correctly with an AVM Fritzbox in Gigabit mode. Other users have the same problem. Now I have bought a switch from another manufacturer and it works.
Kind regards
Sven
Hello sirmuhman,
Thank you for sharing the outcome! Please mark your previous response as "Mark as Solution" , this will help other community members if they experience the same issue.
Thanks,
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