NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bearbeatz's avatar
bearbeatz
Aspirant
May 09, 2016

3CX Phone Server, Secondary Addresses and PortForwarding

Hi, all- a small quandry. I am attempting to set up a 3CX phone server for a customer. The WAN's primary IP is already established at xx0.xx0.xx0.241 255.255.255.248. The client has a few more IPs at their disposal, so I thought I could add a secondary address (xx0.xx0.xx0.242) to the same WAN interface. The phone service and server(s) would then be set up to exclusively utilize this secondary address. Phone traffic would be aimed at the .242. Rules would then be set up to forward traffic from the .242 WAN to a 192.168.4.13/24 server. Piece of cake, right?

 

I added the .242 secondary address to the customer's WAN interface. Created Services and FW rules to forward the traffic. (I have done this a few times before. Pretty sure I have this part down pat.) Also, and importantly, opened the server firewalls to this traffic, too! :)

 

But, here's the thing- I start up the 3CX phone server and run it's builtin FW checker. The checker logs details that the traffic is coming from the .241 IP, not the .242 IP that is currently configured in just abouyt every place I can find. Internal and external DNS, the phone server itself- all there to receive VoIP goodness from the .242 address. But, that is not happening- 3cx logs say traffic is trying to be be forwarded from .241.

 

So, am I missing anything? Many thanks...

8 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi bearbeatz, 

     

    Welcome to the community! :) 

     

    Kindly try to configure an Inbound LAN WAN Rule for the 3CX phone server.  Be sure to select the secondary .242 WAN IP Address on the WAN Destination IP Address.  Check if same problem occurs.  If necessary, reboot the SRX5308.  

     

    Kindly read pages 149-151 of the SRX5308 reference manual here on how to create an IPv4 LAN WAN Inbound rule. 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • bearbeatz's avatar
      bearbeatz
      Aspirant

      DaneA- thanks for the welcome and reply.

       

      The recommended solution given was one I had already tried; i.e., I set WAN->LAN inbound rules to forward traffic specified by 3CX from the WAN1 secondary .242 address to the phone server.

       

      Will have my client recycle both firewall and ISP modem later today. Fingers crossed. On a side note, are there advantages to recycling the net devices? Does this, for example, clear or refresh certain tables?

       

      Thanks again,

      bearbeatz

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi bearbeatz,

         

        I apologize for that.  However, kindly try to configure an Outbound LAN WAN Rule for the 3CX phone server since when you run its built-in FW checker, it sends a request outbound.  

         

        About doing a reboot on a device, there are time that it somehow helps.

         

        What is the current firmware version of the SRX5308?

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More