Forum Discussion

Aspirant

Oct 05, 2015

Attempt to release incorrect UDP nat port from SELF

Two months ago, my Netgear router logs began to include intermittent entries that said, "Attempt to release incorrect UDP nat port from SELF." More and more of these entries began to show up. Cur...

Troubleshooting

JohnRo

NETGEAR Employee Retired

Oct 06, 2015

Hi race,

Welcome to the community!

I see you are having some issues with the FVS318, let me see if I can help you out. The first entry is an event log, this is I would say common. For the other entries, it appears like the router seemed to be dropping traffic (valid or invalid). I would like to know what firmware version you have loaded on the firewall. What are the changes you made on the network before experiencing these logs?

We'll look forward to your response.

Thanks,

race

Aspirant

Oct 06, 2015

Hi, JohnRo!

Thank you for helping me.

The firmware is v3.0_22.

I made no changes. It just started happening. The logs from six months ago had none of these entries.

Race

JohnRo
NETGEAR Employee Retired
Oct 07, 2015
Hello race,

My suggestion is to update your firmware to the latest, we have to make sure that the errors you are getting are not coming from the bugs on older firmware versions. You can donwload the firmwares on this link, you are 5 (five) firmwares behind you need to upload incrementally.

Hope it helps.

Thanks,
- SamirD
  Prodigy
  Oct 08, 2015
  This is BAD advice. Do NOT upgrade your firmware as a solution.
  
  Since nothing has changed on the netgear, what else may have changed? Is your isp doing upgrades, speed increases, backbone changes? Did they change the modem they provide you? Any other network configuraiton changes?
  - race
    Aspirant
    Oct 09, 2015
    Okay, I'll wait to do the firmware upgrades.
    
    The ISP (Comcast) has apparently been doing numerous network upgrades in the area of many kinds over the past year. That is according to a Comcast tech.
    
    Is it clear to anyone specifically what these error messages mean? When I look at the router diagnostics page (or LAN setup page, I don't remember exactly which at the moment), it look like the WAN address is 10.0.0.1, which seems to be wrong.
    
    Race