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Forum Discussion

USC-West's avatar
USC-West
Aspirant
Jan 02, 2020

BR500 goes back to factory settings after power outage

We had another power outage at home yesterday that out-lasted our UPS and our BR500 reset to the factory settings. Last time we had a similar outage the same thing happened. Is there an internal batt...
USC-West's avatar
USC-West
Aspirant
Jan 07, 2020

Thank you for the reply!  I haven't had a moment to try this yet, but hoping for this weekend.   I'll save the settings first. :)

MrJoshW's avatar
MrJoshW
NETGEAR Employee Retired
Jan 13, 2020

Hello,

 

Let me send you a private message to collect more information regarding this issue.

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