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Forum Discussion
ted7
Sep 24, 2017Aspirant
Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4.3.3-6)
Hello I have a FVS336Gv2 (3.1.1-08) and for troubleshooting purposes I would like to replace it with another FVS336Gv2 with different firmware (4.3.3-6). Can the config backup from a FVS336Gv2 (3....
- Sep 26, 2017
Hi ted7,
It is not possible to restore the config backup from the FVS336Gv2 that is on firmware v3.1.1-08 to another FVS336Gv2 with firmware v4.3.3-6. You will need to configure the FVS336Gv2 with firmware v4.3.3-6 from scratch.
Here is my suggestion. Update the firmware of the FVS336Gv2 from v3.1.1-08 to the latest v4.3.3-6 then backup its config file. Then, restore the config file to the other FVS336Gv2 taht is already on firmware v4.3.3-6.
Regards,
DaneANETGEAR Community Team
DaneA
Sep 26, 2017NETGEAR Employee Retired
Hi ted7,
It is not possible to restore the config backup from the FVS336Gv2 that is on firmware v3.1.1-08 to another FVS336Gv2 with firmware v4.3.3-6. You will need to configure the FVS336Gv2 with firmware v4.3.3-6 from scratch.
Here is my suggestion. Update the firmware of the FVS336Gv2 from v3.1.1-08 to the latest v4.3.3-6 then backup its config file. Then, restore the config file to the other FVS336Gv2 taht is already on firmware v4.3.3-6.
Regards,
DaneA
NETGEAR Community Team
ted7
Sep 26, 2017Aspirant
Thanks. So settings will not be erased when upgrading firmware on FVS336Gv2 from v3.1.1-08 to the latest v4.3.3-6? (under normal conditions)
- DaneASep 27, 2017NETGEAR Employee Retired
ted7,
Yes, the settings will not be erased when you upgrade the firmware from v3.1.1-08 to the latest v4.3.3-6. I suggest you to upgrade the firmware in a ladderized manner. The procedure would be, first, upgrade the firmware from v3.1.1-08 to v4.3.1-18. Then, upgrade the firmware from v4.3.1-18 to v4.3.2-7 and so on until you finally upgrade to the latest v4.3.3-6. Be reminded that it would be best to perform a factory reset on the FVS336Gv2 after upgrading the firmware to the latest version then reconfigure it from scratch in order to start clean using the latest firmware.
Regards,
DaneA
NETGEAR Community Team
- DaneAOct 01, 2017NETGEAR Employee Retired
ted7,
I just want to follow-up on this. Were you able to upgrade the firmware of your FVS336Gv2 from v3.1.1-08 to the latest v4.3.3-6 then perform a factory reset and reconfigure it from scratch?
Regards,
DaneA
NETGEAR Community Team
- kraftsmanOct 02, 2017Aspirant
I also replaced the same FVS318Gv2 with another one, imported the config file and did the ladderized firmware updates. But when I connect the firewall to my network, I can get out to google, etc... But I cannot get in through VPN, RDP, or sharepoint. I have opened the ports 1723, 443, 80. It was working before with the same firewall model and now I do not know what I have to do to get this to work properly. (I had to replace it since it crashed on the firmware version 4.3.3-6 when we had a power shutdown)
- kraftsmanOct 05, 2017Aspirant
So what you are saying, is that I factory reset the firewall with the recent firmware already installed, and do NOT import the config file, but to manually add in each setting?
Sorry it took so long to reply, this firewall has been giving me a real headache with scheduling down time to test.
- ted7Oct 02, 2017AspirantJust to follow up on my end, I decided to configure the v4.3.3-6 fvs336gv2 manually after factory reset. I never attempted the upgrade process.DaneA, thanks for the info on firmware upgrades, etc...
- DaneAOct 03, 2017NETGEAR Employee Retired
Since you have upgraded the firmware to the latest version, I suggest you to perform a factory reset then reconfigure it from scratch in order to start clean using the latest firmware version. Then, observe if same problem occurs.
ted7,
Thanks for the feedback and you're welcome. :)
Since your concern has been addressed, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the information. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Cheers,DaneA
NETGEAR Community Team
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