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Forum Discussion
Solved
can't update firmware on FVS318Gv2
Been having some connectivity issues with my FVS318Gv2 so started troubleshooting by first upgrading firmware. I'm at version 4.3.3-8 and I downloaded version 4.3.5-3, tried installing through my adm...
NG finally sent an identical replacement unit (overnighted free of charge--much appreciated).
I connected my laptop to it, fire up a browser, and it updated the firmware to the latest version without a hiccup.
Have it in service now and so far so good.
Thanks.
Hi Megunticook,
Welcome to the community! :)
Kindly try the steps below:
1. Download again firmware v4.3.5-3 and make sure that its file size is correct. Firmware v4.3.5-3 has a file size of 24.4MB. You can download it here.
2. Clear the cache of the browser you are using.
3. Disconnect the FVS318Gv2 from your existing network. Connect a PC directly to a LAN port of the FVS318Gv2. Unzip firmware v4.3.5-3 that you have downloaded. Then, proceed with the firmware upgrade.
4. If the above steps did not help, perform a factory reset on your FVS318Gv2 then upgrade the firmware.
Note: After upgrading the firmware, its best to perform a factory reset on the FVS318Gv2. Then, reconfigure the settings from scratch in order to start clean using the latest firmware version.
Regards,
DaneA
NETGEAR Community Team
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