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Forum Discussion
prakashch
Mar 07, 2017Aspirant
Firewall FVS318Gv2 not responding connection to WAN from Verizon FIOS router MI424WR-GEN3I
Hi, I am unable to connect the Firewall to the verizon router. The WAN port does not show the LED lit up, nor does the verizon router detect the Firewall device. If I connect the Firewall WAN to...
- Mar 08, 2017
Hi DaneA,
Thank you for the explaination.
This is what I had tried after I had replied last.
1. I tried the Factory reset & tried to connect to Verison MI424WR-GEN3I. This would not til up.
2. I again retried Factory reset & connected to the Linksys. I could see one Green & one Amber. The Linksys did not show the new device, nor did the Firewall FVS318Gv2 show any WAN IP.
3. Even without restart I connected the WAN to WNDR 3800. I could immediately see 2-Green LED. The Firewall showed up WAN IP.
I do not understand what is the difference here between these 3 routers.
Thank you,
Prakash
DaneA
Mar 08, 2017NETGEAR Employee Retired
You mentioned that the WAN LED of the FVS318Gv2 won't even lit up when connected that is why I am suggesting you to kindly perform a factory reset on the FVS318Gv2 then try to reconfigure it from scratch. Its because the WAN LED should at least lit up orange/amber if it detects that there is no WAN connection. Otherwise, the WAN LED should lit up green if there is WAN connection detected.
Regards,
DaneA
NETGEAR Community Team
prakashch
Mar 08, 2017Aspirant
Hi DaneA,
Thank you for the explaination.
This is what I had tried after I had replied last.
1. I tried the Factory reset & tried to connect to Verison MI424WR-GEN3I. This would not til up.
2. I again retried Factory reset & connected to the Linksys. I could see one Green & one Amber. The Linksys did not show the new device, nor did the Firewall FVS318Gv2 show any WAN IP.
3. Even without restart I connected the WAN to WNDR 3800. I could immediately see 2-Green LED. The Firewall showed up WAN IP.
I do not understand what is the difference here between these 3 routers.
Thank you,
Prakash
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