Forum Discussion

Guide

Dec 26, 2016

Solved

FVS-318N; FVS-318Gv2 and Arris

User SamirD may have found a correlation in this long saga of the FVS-318N and FVS-318Gv2 not managing a cold boot. It may have something to do with being connected to an Arris modem; one easy 'fix' ...

Firmware

SamirD
Feb 27, 2017
Very interesting that a router in between is getting these units working correctly.

And it's not the cable modem, but the configuration of the head-end equipment by the isp, typically made by Arris.

Does anyone have a Frys nearby? This $20 managed switch might be able to act as the filter and allow the 318G to work normally:
https://slickdeals.net/f/9811851-netgear-prosafe-8-port-gigabit-web-managed-plus-switch-gs108e-15ar-frys-starts-2-26-6-hdmi-cable-0-95-arlo-1-hd-cam-system-120-klipsch-r14m-speakers-97-pr?src=SiteSearchV2_SearchBarV2Algo1

Or order it from newegg:
https://slickdeals.net/f/9779091-netgear-prosafe-8-port-gigabit-web-managed-plus-switch-gs108e-22ar-ac-newegg?src=SiteSearchV2_SearchBarV2Algo1

These managed switches should be able to 'filter' the packets even if they aren't using any other managed switch options. Cheap fix to the problem.

Rastan

Aspirant

Jan 12, 2017

My FVS318Gv2 exhibits this behavior everytime since the latest firmware update (I am connected to an Arris SB6183 and have been for over a year). On every cold boot it will respond for about 30 minutes and then it stops working. I can still ping it, but I can't sign into the admin pages and the unit stops passing traffic and assigning IP's. I worked through a trouble ticket with Netgear as I thought my unit went bad. Turns out that I have to sign into the web gui before it stops working after a cold boot and do a reboot from within the web gui to get it to work properly again. This works evrytime, but is not acceptable long term as if I'm not around to do it shortly after an unexpected power failure then the only recourse is to have someone physically reboot it and then get into the GUI quickly and do the reboot from within the GUI. Annoying. Not sure what is taking so long for Netgear to fix this.

Rastan

Aspirant

Jan 12, 2017

Just to add that this ha been an issue on the forums since last summer. https://community.netgear.com/t5/Business-Wireless/FVS318N-FVS318Gv2-Firmware-4-3-3-8/td-p/1092233

Any update from Netgear on when this will actually be fixed so that we don't need to do the Reboot through the GUI band-aid?

shiekh
Guide
Jan 12, 2017
Trouble is that they closed that thread down, perhaps because it included a second issue (the unit finding the firmware 'invalid or corupt')