Forum Discussion

Aspirant

Dec 08, 2015

FVS318G - Weird problem

Works fine most of the time. Very infrequently the following happens - Remote (WAN) access to LAN email server begins failing. LAN systems cannot get out to the WAN. This includes the FW. FW di...

Solutions

JohnRo

NETGEAR Employee Retired

Dec 08, 2015

Hi DennisT1,

Are you getting any error messages when the email server begins failing? Did you check the logs of the firewalls and see any unusual entries?

Looking forward to your response.

Thanks,

DennisT1
Aspirant
Dec 09, 2015
Nothing unexpected appears in the logs of any of the LAN devices.

My 1st thought was the problem rests with the Comcast router. However it has been replaced with a newer one and the problem is still happening. My next step appears to be to replace the 318 with a pfsense FW if I can't get this sorted out.
- JohnRo
  NETGEAR Employee Retired
  Dec 09, 2015
  Hi DenniT1,
  
  What firmware version is the FVS318G running? I think it is best to run a traceroute and see where the internet breaks, kind of weird though when VPN and RDP still working.
  
  Thanks,
  - DennisT1
    Aspirant
    Dec 16, 2015
    I ended up replacing it with a pfsense box.