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Forum Discussion

DennisT1's avatar
DennisT1
Aspirant
Dec 08, 2015

FVS318G - Weird problem

Works fine most of the time.  Very infrequently the following happens - Remote (WAN) access to LAN email server begins failing.    LAN systems cannot get out to the WAN.  This includes the FW.  FW di...
Solutions
JohnRo's avatar
JohnRo
NETGEAR Employee Retired
Dec 08, 2015

Hi DennisT1,

 

Are you getting any error messages when the email server begins failing? Did you check the logs of the firewalls and see any unusual entries? 

 

Looking forward to your response. 

 

Thanks, 

DennisT1's avatar
DennisT1
Aspirant
Dec 09, 2015

Nothing unexpected appears in the logs of any of the LAN devices. 

 

My 1st thought was the problem rests with the Comcast router.  However it has been replaced with a newer one and the problem is still happening.  My next step appears to be to replace the 318 with a pfsense FW if I can't get this sorted out.

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired
    Dec 09, 2015

    Hi DenniT1, 

     

    What firmware version is the FVS318G running? I think it is best to run a traceroute and see where the internet breaks, kind of weird though when VPN and RDP still working. 

     

    Thanks, 

    • DennisT1's avatar
      DennisT1
      Aspirant
      Dec 16, 2015

      I ended up replacing it with a pfsense box. 

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