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Forum Discussion
verax99
Feb 07, 2016Follower
fvs318g stops passing traffic
Hi I just installed a fvs318gv2 at a clients office really simple setup, but for some reason it works for a while (15-20min) and then stops passing traffic i upgraded the firmware to the lastest ...
DaneA
Feb 08, 2016NETGEAR Employee Retired
Hi verax99,
Welcome to the community! :)
Kindly answer the questions below:
a. How is everything connected? Kindly post an image or screenshot of your detailed network setup.
b. Did you perform a factory reset the FVS318Gv2 after successfully upgraded the firmware? If not yet, it is recommended to perform a factory reset to the FVS318Gv2 after doing a firmware upgrade then reconfigure it from scratch.
c. Do you have a DSL or cable internet connection?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
- Tintifax78Feb 16, 2016Aspirant
Hi!
I Have the same Problem with my FVS 318G.After 2- 3 hours the Router stops Traffic to the Internet. The Local Network is still working.
The Routers Wan Port is replying to Ping´s from the Internet.
After restarting the connected Cable modem (router is still powerd on) everthing is fine for the next 2-3 hours...
i`ve done Firmware Update and Factory Reset already.
The FVS 318 is about a Month routing my Network. ´till now everything was fine...
- DaneAFeb 16, 2016NETGEAR Employee Retired
Hi Tintifax78,
Welcome to the community! :)
Kindly answer the questions below:
a. Have you tried to connect a PC directly to your cable modem and check if the internet connection is fine?
b. Since you mentioned that everything was fine before, are there any changes made on your existing network such as have you upgraded your internet subscription with your Internet Service Provider?
c. What is the behavior of the WAn port LED light of the FVS318G?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
- Tintifax78Feb 16, 2016Aspirant
Hello!
Thnx for the fast response!
- PC on Cable Modem is working
-there were no changes - no firmware update on the FVS, nor any changes from the ISP (thats the couriosity)
- the Activity LED is flashing about 3 times a second - (if I disconnect all the lan cables - activity LED still keeps flashing)
What i´ve done in the meantime: I´ve changed the MTU Size from 1500 to 1492 bytes - after apply the changes on the FVS the Internet Connenction was working!
Still the Activity LED on the WAN Port keeps flashing - even if i disconnect all lan Cables....
Thanx!
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