Circle Pass Code Help and Information

For users needing help and information regarding Circle Pass code:

https://support.meetcircle.com/hc/en-us

 

Having problems getting Pass Codes?

https://support.meetcircle.com/hc/en-us/articles/115001381012-Circle-1st-Generation-Passcode-Issues

 

How Do I Manage My Circle with NETGEAR Premium Subscription? 

 

Apple

• Click here for more information on how to cancel a subscription on your Apple device.
• You can request a refund for an Apple in-app subscription or purchase by following the guidance here.

Google Play

• Click here for more information on how to cancel a subscription on your Android device.
• To request a refund for In-App subscription purchases, click learn more about refunds from Google Play here.

 

For additional help and information regarding Circle Pass Codes, please contact NetGear support:

https://my.netgear.com/support/contact.aspx

 

To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or log in) and then click on the device.
From there, you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service

 

NOTE: Circle feature has been discontinued with NG: https://kb.netgear.com/000063022/Support-for-Live-Parental-Controls-ends-April-1-2021

Smart Parental Controls is now it's replacement: 

https://www.netgear.com/home/services/smart-parental-controls

https://kb.netgear.com/000063635/How-do-I-get-help-with-my-NETGEAR-subscription-service