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Forum Discussion
fvs318g stops passing traffic
Hi I just installed a fvs318gv2 at a clients office really simple setup, but for some reason it works for a while (15-20min) and then stops passing traffic i upgraded the firmware to the lastest ...
Hi!
I Have the same Problem with my FVS 318G.
After 2- 3 hours the Router stops Traffic to the Internet. The Local Network is still working.
The Routers Wan Port is replying to Ping´s from the Internet.
After restarting the connected Cable modem (router is still powerd on) everthing is fine for the next 2-3 hours...
i`ve done Firmware Update and Factory Reset already.
The FVS 318 is about a Month routing my Network. ´till now everything was fine...
Hi Tintifax78,
Welcome to the community! :)
Kindly answer the questions below:
a. Have you tried to connect a PC directly to your cable modem and check if the internet connection is fine?
b. Since you mentioned that everything was fine before, are there any changes made on your existing network such as have you upgraded your internet subscription with your Internet Service Provider?
c. What is the behavior of the WAn port LED light of the FVS318G?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
Hello!
Thnx for the fast response!
- PC on Cable Modem is working
-there were no changes - no firmware update on the FVS, nor any changes from the ISP (thats the couriosity)
- the Activity LED is flashing about 3 times a second - (if I disconnect all the lan cables - activity LED still keeps flashing)
What i´ve done in the meantime: I´ve changed the MTU Size from 1500 to 1492 bytes - after apply the changes on the FVS the Internet Connenction was working!
Still the Activity LED on the WAN Port keeps flashing - even if i disconnect all lan Cables....
Thanx!Hello ... again!
Short update:
Change the MTU doesn´t work. The Internet is up for 3 to 4 hours. Then it stops again. Each time I turn the MTU package size down (actual i´m on 1430) and apply the new settings, it takes about 10 sec. an the Internet Connection is up again. WIthout rebooting Router or Modem....
I don´t know, what the erroer could be
Thanks!
Hi Tintifax78,
With regard to this, I encourage you to open an online case with NETGEAR Support and state your experience using the FVS318Gv2. I am quite sure that system logs will be needed to analyze here on why the internet connection through the FVS318Gv2 disconnects.
Regards,
DaneA
NETGEAR Community Team
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