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dna894's avatar
dna894
Aspirant
Oct 28, 2015
Solved

FVS318G VPN failure

I have a FSV318G for years.  I'm using shrewsoft VPN client to to connect to it from multiple locations and its worked for months and months with no problems until  last thursday...  Now I can't conn...
Advanced Features
Security
Troubleshooting
  • adit's avatar
    adit
    Oct 30, 2015

    No, it goes back to the ISP router.  It was either "bridged" like I said, or they had the 318 in the ISP router DMZ and were forwarding the ports to the 318 (not the ideal setup).

     

     

     

adit's avatar
adit
Mentor
Oct 28, 2015

Does the 318 have a public IP on it's WAN?  Check in the setup.

 

Do you have a static IP?

 

Are you using DynDNS?

 

Who is the ISP?

  • dna894's avatar
    dna894
    Aspirant
    Oct 28, 2015

    the 316 does NOT have a public IP.

    The facility does NOT have a static IP but the dynamic public IP has NOT changed in months

    yes we are using dyndns.

    the ISP is comcast.

    • dna894's avatar
      dna894
      Aspirant
      Oct 28, 2015

      * 318

       

      • adit's avatar
        adit
        Mentor
        Oct 28, 2015

        They you have found your problem.

         

        The 318 needs a public IP on its WAN..

         

        The ISP probably updated the firmware on the cable modem and deleted/defaulted the previous settings.

         

        The cable modem needs to be placed in Bridge Mode so that it passes the public IP to the 318.

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