NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dna894
Oct 28, 2015Aspirant
FVS318G VPN failure
I have a FSV318G for years. I'm using shrewsoft VPN client to to connect to it from multiple locations and its worked for months and months with no problems until last thursday... Now I can't conn...
- Oct 30, 2015
No, it goes back to the ISP router. It was either "bridged" like I said, or they had the 318 in the ISP router DMZ and were forwarding the ports to the 318 (not the ideal setup).
adit
Oct 28, 2015Mentor
Does the 318 have a public IP on it's WAN? Check in the setup.
Do you have a static IP?
Are you using DynDNS?
Who is the ISP?
dna894
Oct 28, 2015Aspirant
the 316 does NOT have a public IP.
The facility does NOT have a static IP but the dynamic public IP has NOT changed in months
yes we are using dyndns.
the ISP is comcast.
- dna894Oct 28, 2015Aspirant
* 318
- aditOct 28, 2015Mentor
They you have found your problem.
The 318 needs a public IP on its WAN..
The ISP probably updated the firmware on the cable modem and deleted/defaulted the previous settings.
The cable modem needs to be placed in Bridge Mode so that it passes the public IP to the 318.
- dna894Oct 30, 2015Aspirant
I cant test that solution until next week because the cable modem and router will be in constant use. But im skeptical, the settings on the cable modem haven't changed: it was never in bridge mode and the netgear Firewall VPN never had a public IP address. Is there another possible reason the VPN has suddenly failed?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!