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Forum Discussion
Oceantech
Nov 09, 2016Follower
FVS318Gv2 won't respond to pings to WAN port
I installed an FVS318Gv2 about a year ago to provide a firewall between public and private networks in an industrial plant. Recently, my client asked me to change the WAN side IP address, which I've ...
phxdonald
Dec 02, 2016Aspirant
Any other replies to this, as Oceantech said he had already checked the "Respond to Ping on Internet Ports"? I am having this same issue, and am also unable to remote manage. I did just update the Firmware to 4.3.4-2 and ran a constant ping during the update and reboot process. During the reboot it did respond for about 5 requests but then went back to timing out.
DaneA
Dec 04, 2016NETGEAR Employee Retired
Hi phxdonald,
Welcome to the community! :)
Kindly answer the questions below:
a. Was it working before?
b. How is everything connected? It would be best if you post a diagram (.img or .png file) of your detailed network setup.
c. Is the WAN IP address registered on the FVS318Gv2 a Public IP Address?
Regards,
DaneA
NETGEAR Community Team
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