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Forum Discussion
FVS318N requires periodic reboot
I reviwed the community article titled FVS318N router keeps dropping network connectivity, which was closed due to inactivity. I'm having the same problem where the router runs for about a week or s...
Hi Danea,
As from the previous community thread I had already completely rebuilt the configuraition from a factory default starting point to the current configuration. In the previous case I found out that enabling traffic manager impacts the performance of the device. Now it seems that overtime, the device's performance drops. Maybe time for an upgrade on the memory and the processor?
The alternative firewalls lack wireless connectivity, and are not really an option
After disabling the Attack checks for TCP, without reboots, the performance drops to 5 Mbps down and below 1 Mbps upload.
Time for a new firmware?
Hi rlcarper,
I do not have any news if NETGEAR will release a new firmware version for the FVS318N. Also, we cannot conclude yet if this is a bug on the firmware.
Here is my suggestion. Access the Packet Capture Tool on the web-GUI of the FVS318N. Go to Monitoring > Diagnostics. Then on the Diagnostics page, see the Router Options. Click the Packet Trace button then choose WAN on the Select Network options. Check pages 379 on the FVS318N reference manual here.
Once you have started the packet capture, begin to surf the Internet until the speed drops down from 190Mbps to 30Mbps. Stop the packet capture only when the problem occurs. Then, download the packet capture on your PC. For the packet capture to be analyzed, I suggest you to open an online case with NETGEAR Support then let them know about your concern. Attach the packet capture on the online case you have opened for it to be analyzed by the engineering team.
Regards,
DaneA
NETGEAR Community TeamI believe that the packet capture would be so big that the memory of the router would be already full before finishing the capture.
how about the analysis of log entries? They clearly indicate a memory leak...
Hi rlcarper,
It would be best to at least try using the Packet Capture Tool of the FVS318N.
About the logs, you may attach it on the online case that you will open with NETGEAR Support for it to be analyzed.
Regards,
DaneA
NETGEAR Community Team
Hello rlcarper,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!Thanks,
Hello,
The issues is not resolved. When I enabled teh PCAP to run, the resulting PCAP did not contain all of the generated traffic. So the PCAP tool is of little/ no use here.
Hi rlcarper,
Firmware v4.3.3-8 has just been released for FVS318N. For the meantime, kindly try to update the firmware of your FVS318N to v4.3.3-8. Be sure to reset the FVS318N back to factory default settings after upgrading the firmware then reconfigure it from scratch. Observe if same problem occurs.
Regards,
DaneA
NETGEAR Community Team
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