NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
train_wreck
May 28, 2016Luminary
FVS336G changes WAN MAC address based on connectivity - how to disable this?
There is a highly annoying feature of this router I would like to disable. When the router loses internet connectivity, it appears to change its WAN MAC address to a "dummy" address of "00:de:ad:xx:x...
Danthem
May 30, 2016NETGEAR Employee
That doesn't sound right and might indicate a hardware issue with the WAN port (or on ISP device), some units do this to indicate an error (https://en.wikipedia.org/wiki/Hexspeak#Notable_magic_numbers).
Are you sure it's coming from the FVS? No other device connected? Can you do a packet capture from the WAN side of the FVS and verify that the source MAC address on frames coming from the FVS? You can do WAN packet captures from Monitoring -> Diagnostics.
train_wreck
May 31, 2016Luminary
Yes, I'm fairly sure it is coming from the FVS; those MACs only show up on the modem when the FVS is connected (and, incidentally, show up in the ARP tables of other devices connected to the switch that the modem, FVS and other devices are connected to). The MACs show up even when connected directly to the modem. I am unable to do a capture on the device, since the MACs only show up when the FVS can't pull an IP, and at that point when I try to do a packet capture the FVS complains that "The interface is down" & won't let me trace. I will try using port mirroring on a switch to see if I can capture the FVS traffic that way.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!