FVS336G Firmware Version: 3.0.3-17

WestGigFibre1 wrote:

What are you trying to say? It doesn't really make sense. If the original FVS336G v1/v2 firmware did work and each new update has slowed down the hardware, how is that the same as what you are comparing? What is the point of listing specs for a product? When you purchase a product, do you consider the specs when making your decision? Why after more than two years has a solution not been made? Why is a product that has had known short comings to its rated specs for over two years still being sold with specs it can not meet? Why are the level 1, level 2 and level 3 techs at netgear claiming that they will looking into the problem now that they have been made aware of it as if they never knew the problem existed? I would think this is very misleading and not fair since it starts right from the pre-sales right through to warranty and tech support. Is it too much to ask for a solution that actually addresses the problem?

If the older firmwares worked, then you should have stayed on them. Products in this price range aren't designed for much more than reliable soho usage. I treat firmwares like different 'feature sets' since each one will have a bug that will break something. You find the firmware with the 'feature set' you need and then don't change it unless you have to. And if you can't find a firmware that works, you need to buy a different product (been there, done that).

They list specs as that technically is the best the hardware can perform. Like EPA estimates on fuel consumption.

I look at the specs, but no so much as I did in the earlier days of networking when the specs made a product stand out more than another, and products performed to specs in usual-case use, not laboratory best-case use

Why no solution? Because a solution cost money, and there's not enough money being made from these products to justify good programming. Just farm it out overseas to the cheapest guys you can find, get a fairly stable product out there, and then ignore the outlier problems.

Because those level 1,2,3 techs are trained to behave that way.

Yes, it is shady business, but if you don't like it, buy someone else's product--who ironically does the same thing. This whole segment of the market is like this, and because it is so much more expensive to move to robust products.

Yes, it is too much to ask. If a significant percentage of people wanted a solution, there would already be one by now. Or if sales drop significantly because of the lack of a solution.

These answers are my experience with a lot of smb products from all sorts of different vendors, including netgear.