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Forum Discussion
jholmes20
Mar 20, 2017Follower
fvs336G v3 - slow throughput
My internet is Comcast Cable: Model: Arris TG1682G/CT-0 Speed thru Modem: D: 120Mbps, U: 20Mbps Bridge Mode: Enabled The problem I'm having is I'm only getting D: 50Mbps thru the FVS336G...
DaneA
Mar 21, 2017NETGEAR Employee Retired
Hi jholmes20,
Welcome to the community! :)
Kindly answer the questions below:
a. Just to confirm, are you subscribed with an IPv6 connection from Comcast?
b. Are you able to get a download speed higher than 50Mbps (or almost 120Mbps) before through the FVS336Gv3?
c. Is the Arris TG1682G/CT-0 modem configured as a modem-only device or as a modem-router combo?
d. Have you tried to perform a factory reset on the FVS336Gv3 then reconfigure it from scratch?
Regards,
DaneA
NETGEAR Community Team
jholmes_crestro
Mar 21, 2017Aspirant
DaneA,
a. I believe IPv6 is available, however I have it disabled in the FVS336
b. My downloads were topping out at @ 40Mbps, however we had "Traffic Monitoring" enabled. ONce I disabled this my speed went up to 50Mbps. It hasn't gone any higher than this yet.
c. It is configured in Bridge mode. Theoretically should be operating as a modem only.
d. I haven't tried to reset yet as I don't want to really invest the time into reconfiguring everything from scratch...yet anyway.
Jonthan
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