Forum Discussion

Aspirant

Nov 13, 2016

Lost or Stolen FVS336gv2

Hi I think I have had a FVS336gv2 with the following serial number stolen (or I have lost it). Can netgear track it for me using the MAC address, or at least post the MAC address so I can try to f...

Hardware

Solutions

DaneA

NETGEAR Employee Retired

Nov 16, 2016

Hi adligo,

I just want to follow-up on this. Were you able to login to your MyNETGEAR account and check the serial number of your FVS336Gv2 registered under your name?

Regards,

DaneA
NETGEAR Community Team

adligo
Aspirant
Nov 25, 2016
Of course the serial number registered in my name! I am asking for the mac address of the device, and wanting to know if you can help me find it when someone plugs it in!

Scott
- Danthem
  NETGEAR Employee
  Nov 25, 2016
  Hi Adligo,
  
  There is no such feature built in to the FVS. If you had DynDNS or similar set up you may be able to see find out the IP of the new location that way though.
  
  -Danthem