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Forum Discussion
BretD
Nov 25, 2019Administrator
macOS Insight Instant VPN Client Update
Hi Community users,
Thank you for your continued patience with us regarding the Insight Instant VPN client for macOS. We are investigating several different complaints across a variety of Apple har...
RobAmour
Dec 16, 2019Apprentice
Approaching another month and no update from Netgear. Where do I get my refund for this defective solution?
- RobAmourDec 17, 2019Apprentice
I'm raising this case with Trading Standards in the UK to get a holt on the sale of this product. It doesn't work and there's no visible progress on a fix.
- MrJoshWDec 19, 2019NETGEAR Employee Retired
A rebuild of the MacOS VPN client is in the works. Once there is more details I will provide more information on this community post.
- jkfcb1975Dec 24, 2019Guide
I'm not sure what exaclt y is happening here but I cannot even get past the info emailed to a user for instruction on setup. It says to 1. accept the invite, 2. Download the client, and 3. Log in to the VPN client using the MyNETGEAR account that you used to accept the invitation and connect to a VPN group
How can a user that just accepted and has no password assigned to them log in to anything? Shouldn't the admin be able to assign a password to the user form the start or at least have them set the password on the first log in?
If I just invited them how would they have a "MyNetgear" account?
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