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Forum Discussion
Netgear BR500 big problem
Hello,
I'am Mike and i've got a big major problem with the br500.
1: it takes to long for the divece to come on insight.
2: it loses the internet connnection.
3: it loses insight connecti...
Hey Dane,
Tnx for the info.
The problem is deployed by support today and last week. After monitoring the BR500 today we concluded that the problem is in the hardware.
So for now the br500 is going to be replaceb by an new one.
All the info you gave me i'll ready did this also factory reset and backwords startups as also stand alone. Nothing worked.
The next step now is waiting for a new one and then the following step will be maybe to set up the providers router.
Thanks for the update. Please keep us updated if you have any further issues with the replacement unit and I will be more then happy to help troubleshoot the devices issues.
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