NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mariol66
Jun 21, 2017Aspirant
Netgear Prosafe FVS336Gv3 Leaving Telnet port 23 open
I am running a PCI Compliance vulnerability check on my network, and I am being flagged for having port 23 Telnet open. I have read that this is closed by default so I'm not sure why it is appearing....
train_wreck
Jun 22, 2017Luminary
If the PCI scan is reporting telnet listening on the LOCAL LAN interface..... nothing you can do. None of the FVS devices allow you to completely disable telnet on the LAN, only on WAN. (it is honestly insane that I am even using the word "telnet" right now, in 2017..... SSH has been around for over 20 years......)
mariol66
Jun 22, 2017Aspirant
Thanks for the response! This is the exact response I got from the PCI Scanner:
For additional information please scroll down. We have denied this dispute based upon manual investigation of this finding. Manual investigation appears to show plaintext logins are possible on this system:
$ telnet 50.xxx.xxx.221 23
Trying 50.xxx.xxx.221...
Connected to 50.xxx.xxx.221.
Escape character is '^]'.
(none) login: Anonymous
Password:
- train_wreckJun 22, 2017Luminary
But you were running the scanner on a computer behind the router, correct? Connected to the LAN ports...
- mariol66Jun 23, 2017Aspirant
The scanner is run by a company outside our local network. I even run tests from port scanning sites, all telling me Telnet is open as well.
- mariol66Jun 23, 2017Aspirant
The scans are being run from outside the LAN. Showing Port 23 open
- JohnC_VJun 29, 2017NETGEAR Moderator
Hi mariol66,
I checked the port 23 to your network and it is showing that it is online/reachable. For now, you may change the default password of your firewall to avoid security risk. Then please try to login to the firewall via console. We may need to disable the telnet from the CLI of the firewall. Just in case that it is not possible to access it via CLI. Please save/backup a configuration file then reset the firewall to factory default as telnet management is disabled by default.
Here is the CLI manual from SRX5308 but it has the same configuration for the device that you have(page 188).
Regards,
- mariol66Jun 30, 2017Aspirant
I've never used the CLI interface of a Netgear router prior. What commands do I need to run, and what Windows utility do I need to use to achieve this?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!