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Solved
NetGear ProSafe VPN client (6.12.001) fails after latest Windows 10 update (FVS336Gv2)
Hi, Latest Windows 10 update stopped NetGear VPN client from connecting to the router, Phase 1 fails to complete. None of the proposed solutions work. Please see detailed log at the end ...
DaneA, all,
Windows latest system update (KB 3124200) solved the NetGear VPN problem for me.
For any major Windows update (since 8.1), make sure to repeat the following steps:
1. disable IKEEXT service
2. reinstall NetGear
Good luck!
- Jelena
Hi Jelka011,
Welcome to the community! :)
Just want to know if you have also tried using other Windows 10 PC/laptop (that has the latest Windows 10 updates as well) to further isolate the problem?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
I too am having issues connecting through the ProSafe VPN client (6.12.001) after my computer updated over the weekend.....
The connection problems persist on Lenovo Thinkpad W520, 4 years old.
Meanwhile,, I did try it on the desktop running Windows 10, and it did not connect -> but I did not go through all the steps listed like with the laptop, as it demands a lot of time at this point.
Is there a success case with all recent Windows 10 updates installed within a past week than can connect using NetGear ProSafe VPN client 6.12.001?
Thank you,
Jelena
Any updates to this? I've got two laptops with Windows 10 where the VPN client fails to connect now after the updates last week. I've tried reinstalling, several configuration changes with no luck. Could this be related to any SHA1 updates where they got disabled? It appears by NETGEAR SRX-5308 still requires SHA-1 regardless of the algorithm.
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