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Forum Discussion
Netgear ProSafe VPN Client
I am using the Netgear ProSafe VPN client to connect remotely to the network. This works so far. Now I have a new laptop and I am not able to activate the Netgear VPN software. Always says "internal ...
Hi John,
it says error code 70 - internal error.
Please see attached screen shot - in German I am afraid. Screen shot
Please try to disable first the firewall and the anti-virus of your PC then try to activate the license again. Please also send me the license key via private message so that we can check it on our end and have it reset.
Regards,
John
NETGEAR Community Team
Hi John,
did that already with disabling firewall and antivirus. Also used the admin account. No difference. Also install-user account makes it no better.
The license key I will send by private message
Arnd
As per checking, the 5-licenses that you have is still unused. This license is only applicable to VPN Client Lite and not to VPN Client Professional. Please try to use the VPN Client Lite or vice versa.
Regards,
John
NETGEAR Community Team
Thanks for reply, John.
Of course we use VPN Client lite as that came with the router.
Really weird.
OK, in the meantime we found another solution: we buy the software from Greenbow - from which Netgear obviously has purchased it in the first place. That is exactly the same software and works fine on that computer.
thanks for trying.
Arnd
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