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Forum Discussion
dxm
Aug 27, 2016Tutor
New Firmware fvs318n 4.3.4-1 crashing at install 082716
This latest firmware update is crashing at install. I've downloaded it twice, I've tried the install from 2 different systems using 3 different browsers on each system, IE and newest Chrome and the n...
DaneA
Aug 28, 2016NETGEAR Employee Retired
Hi dxm,
Welcome to the community! :)
Kindly answer the questions below:
a. What is the current firmware version of the FVS318N?
b. Have you tried to perform a factory reset then upgrade the firmware to v4.3.4-1 then perform a factory reset again and finally reconfigure it from scratch?
c. Are you doing the firmware upgrade via a PC that is directly connected to one of the LAN ports of the FVS318N?
d. Just want to confirm, did you unzip the zip file first then select the firmware v4.3.4-1(from the unzip file) as you proceed with the firmware upgrade?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
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