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Forum Discussion

kyleb1's avatar
kyleb1
Aspirant
Aug 18, 2016

Problems with SRX5308 and Avaya 4621swip VPN phones

Hi guys,   not new, but never posted anything that i know of or remember??   anyways, i have the SRX5308 and just updated the firmware to the 4.3.4-1 version.  the router seems to be working, but...
Troubleshooting
DaneA's avatar
DaneA
NETGEAR Employee Retired
Aug 18, 2016

Hi kyleb1,

 

Since the two Avaya IP phones are working then I think there is something on the configuration of the 3rd Avaya IP phone that should be checked.  

 

I'm not sure if it will help.  However, let me share the articles below as references:

 

NETGEAR VoIP Avaya QE 20

 

Configuring an Avaya IP Telephone at a Remote Site served by an Avaya IP Office over a Virtual Private Network Implemented between a NetGear ProSafe VPN Firewall FVS114 and FVX538 - Issue 1.0

 

Configuring the NETGEAR FVX538 ProSafe VPN Firewall as an IPSec VPN Head-end to Support the Avaya VPNremote Phone and Avaya Phone Manager Pro with Avaya IP Office – Issue 1.0

 

Configuring Netgear ProSafe VPN Firewall FVX538 to Support Avaya VPNremote Phones using Xauth – Issue 1.0

 

 

Regards,

 

DaneA

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