NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BR500 and Panasoniv Voip
Hi, I wonder if anyone out there has seen similiar issues. I have 2 VPN 500 routers with an Insight VPN tunnel between them. One side has the IP address of 10.0.0.254 and the other is 10.0....
Hi Dane,
Thanks for the response.
The Networks subnets have a subnet mask of 255.255.255.0 should be identifed as seperate subnets. All other traffic passes between sites with out issue. I can access resources on both sides of the VPN tunnel without issue. The only problem I have is that the PABX is seeing the source IP of the phone as the local router IP.
Could you please try to disable SIP ALG to see if it makes difference? Thanks.
Web GUI -> ADVANCED -> Firewall -> Basic Setup -> Check "Disable SIP ALG" on bottom -> Apply
Hi, sorry for the delay. SIP ALG is disabled on both routers.
All other services seem fine, just the Panasonic phones playing up.
Help!!!
In that case, would you please try to enable SIP ALG on one or both sites, you have a few combination to try though: Remote 10.0.8.0 BR500; PBX 10.0.0.0 BR500; or Both.
https://docs.skyswitch.com/en/articles/578-what-is-sip-alg-and-should-it-be-on-or-off
Or if possible, manually register 10.0.8.98 with PBX 10.0.0.45 with local IPs.
VPN
SIP ALG
NAT
PBX
All can affect how SIP is being processed, sorry that you may need to try and error to see which setting works since we don't have same PBX/handset to try in our lab.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
