NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ProSecure UTM9S
Hi, I am currently in the process of ugrading the firmware on our 2 ProSecure Firewalls. Before i can upgrade the firewall interface informs me i have to have a Support & Maintainace subscrip...
The problem is that these never had a Support and Maint agreement installed.
Since that is the case, there is no way for the end user to get the free Support and Maint license to install.
You will need to convince Netgear Support to install the license manually in the system.
- This used to work, but not sure if it still does: Have Netgear support remove the "Trial" registration in the system. Register the Trial again and it should automatically load the Support and Maint license in there. If it doesn't hit Retrieve to load them again.
You can still buy the licenses but you should not have to since Netgear said they would be free until the UTM's go EOL.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
